SHIPPING & RETURNS

SHIPPING

 

Standard Ground Shipping for orders in the Continental United States. Free shipping on orders over $50 prior any applicable sales tax valid in the Continental United States prior any applicable sales tax. Orders that do not meet the minimum $50 pay a flat rate charge of $6.95 for the entire order. All orders of in-stock items placed by 2 pm Pacific time Monday – Friday day will ship the same day! To view the most up-to-date status regarding your order, visit online My Account. You can also contact Customer Service at (310) 735-0448 or by using the contact form.

 

RETURNS & EXCHANGES

 

How Do I Return Products?

You may return any unopened merchandise in its original condition; including original packaging and packing slip within 30 days of receipt and you will receive a full refund less shipping. We cannot refund shipping unless an error was made by our order processing team. Shipping will be charged on any replacement products. To request a return, please contact our customer service at 310-671-0126 or email at info@sanaricandle.com , we require the following information to process your return. (If this information is not included, we will be unable to process your return.)

  • Full name and address 

  • Phone number 

  • E-mail address 

  • Original Order Confirmation Number 

  • Your reason for returning the merchandise

 

Damaged Products
If your products were damaged during shipment, please save the box and its contents and contact us at info@sanaricandle.com we will contact the carrier and your damaged products will be replaced.

WHOLESALE INQUIRIES

It is our great privilege to establish partnerships with boutiques, spas, and apothecaries throughout the U.S. and beyond. To inquire about how to become a wholesale partner, please contact our customer service at 310-671-0126 or email at info@sanaricandle.com.

(310) 735-0448

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California, USA               © 2019 Sanari Candle Co. USA, LLC.  All rights reserved.              info@sanaricandle.com                 FAQS